24/7 Service

Frequently Asked Questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.


1. What are your hours of operation/service times?

Office Hours

Our office is open Monday through Friday 7:00 AM – 5:00 PM, with our Showroom open Tuesday through Friday 9:00 AM – 5:00 PM and Saturdays 10:00 AM to 3:00 PM.

We offer emergency services 24 hours a day, 7 days a week, 365 days a year. Call us any time of day at (703)836-6775 to request emergency services.

Service Windows

Caffi utilizes 4-hour windows of time to set up service appointments, in this way we can be flexible and make adjustments should emergencies arise. To excel with our customer service our technicians will always give you a call as they are on their way to you.

Windows include Monday – Friday

8:00 AM – 12:00 PM

10:00 AM – 2:00 PM

12:00 PM – 4:00 PM


2. What services do you offer?

We specialize in a variety of fields including plumbing, heating, hvac, and remodeling. Both residential and commercial – we are a one stop shop for all your needs, whether they are repairs, installations, yearly inspections, an on-site showroom or even designer/build services!


3. What are your fees?


At Caffi we offer a large variety of goods and services, too many to list here in fact! Please call us and talk to one of our friendly office staff for the best assistance at (703)836-6775. Alternatively send us an EMAIL

4. Why Caffi?

Service companies are a dime a dozen today. Caffi has been servicing the greater NOVA, and DC area since 1967! With over 50 years of knowledge, hard workmanship, and leadership, you can count on us to stand behind our work every step of the way.


Request Service Contact us today!

Subpage Form

Garbage Disposal Install $50 off expires 05/31/2021
A/C Inspection $69 expires 07/31/2021

Our

Reviews

The service today was great (despite the bad news that I need a new system). William the tech was very efficient and competent and answered my many que...

Barbara

Great experiences from day one. Friendly and caring and quick and expert response to a variety of issues. They knew when something required immediate a...

Teddi

Awesome service visit. Next day service. Great work.

Andy

Robert Jackson continues to deliver amazing expertise and innovative solutions for all of our plumbing needs. Attach an apprentice to Robert's visits s...

Kirk

Caffi replaced our sump pump. Patrick, who did the work, is very knowledgeable and does great work. He’s on time, friendly and polite. Caffi always g...

Diana

We have used Caffi for over 30 years, they are my go-to for small plumbing needs as well as home renovation. They have done bathrooms, family rooms be...

Brian
Why

Choose Us

Licensed, bonded & Insured

We have all the necessary certifications
to operate in the state of Virginia.

Free In-Home Estimates

Looking to install a new air conditioner?
Interested in starting a kitchen remodel?
We’ll provide an honest, upfront estimate
to help you make an informed decision.

Environmentally friendly solutions

We keep the environment in mind by
installing energy-efficiency HVAC systems,
providing chemical-free drain cleaning,
and renovating with eco-friendly building
materials.

Workmanship & Parts Guaranteed

With our 100% satisfaction guarantee,
you can count on us to stand behind
our work every step of the way.

Convenient
Appointment Times

We schedule service visits in four-hour
windows to help us accommodate
emergencies that may arise. For your
convenience, our technicians will call
you when they’re on their way so you
know when to expect them.

Same Day Service

Emergencies can’t wait. If you have a
stopped-up toilet or broken furnace,
give us a call for same-day, 24/7 service.

Why

Choose Us

Licensed, bonded & Insured

We have all the necessary certifications to operate in the state of Virginia.

Free In-Home Estimates

Looking to install a new air conditioner? Interested in starting a kitchen remodel? We’ll provide an honest, upfront estimate to help you make an informed decision.

Environmentally friendly solutions

We keep the environment in mind by installing energy-efficiency HVAC systems, providing chemical-free drain cleaning, and renovating with eco-friendly building materials.

Workmanship & Parts Guaranteed

With our 100% satisfaction guarantee, you can count on us to stand behind our work every step of the way.

Convenient
Appointment Times

We schedule service visits in four-hour windows to help us accommodate emergencies that may arise. For your convenience, our technicians will call you when they’re on their way so you know when to expect them.

Same Day Service

Emergencies can’t wait. If you have a stopped-up toilet or broken furnace, give us a call for same-day, 24/7 service.