Our Reviews

Fast scheduling - and technician Brian was prompt, polite, professional and got the two plumbing tasks completed quickly. Would definitely recommend Caffi Services!

He did an excellent work. We are very pleased with the plumbing work Brian did for us. He is perfectionist. Thank you so much.

From their front office staff answering my calls & scheduling appointments, to the technicians who show up at my house to do the work, I continue to be very pleased with Caffi services. Highly recommend..

Service Tech Brian Gonzalez recently installed a new sump pump at our house and he was very professional and seemed to have done a good job. The lid for our pit was custom cut and he was also able to recut it so it would fit our new pump. We appreciate his work and kindness!

Brian was amazing , very professional, efficient, polite and experienced! Would recommend to any and all to utilize his services. Was a lifesaver in a flooding emergency.

Caffi has been great for multiple services so far - installing a W/D in a new room, servicing our hot water heaters, boilers, and radiators, and servicing our AC system. We’ve been very happy with all the technicians we’ve worked with and will continue to use Caffi in the future.

Brian was very professional and provided outstanding service this morning. He completed the repair with excellent workmanship, fully answered all questions, and went above and beyond by sharing additional knowledge that increases our understanding of several relevant topics. Brian demonstrated the exact behavior you’d hope to see and reflects well on Caffi Services.

I called Caffi Services to repair a damaged toilet tank seal, which we were unable to remedy ourselves. We took advantage of the early 7:30-8am appointment slot, which worked well with our work schedules. The plumber, Brian, was on time, professional and friendly. He also put on shoe covers unprompted, which was a small but appreciated detail. As a preferred do-it-yourselver, I asked to take notes of his work. Brian walked me through his repairs and made suggestions about other common issues, which could arise. I will call them again for other plumbing needs and appreciate the professional help.

Caffi was originally came to my condo (hired by another owner) to try to find the source of a leak to the condo beneath me. First off, these guys are friendly and professional. They put on the shoe covers before entering and explained everything. After checking a few areas, they found that my water heater was the issue. Caffi showed me choices and I got on the schedule. I live in an older building, so the water heater is in a very cramped space and these guys handled it so well. I know it was difficult. Based on that work, I decided to have them replace my old toilet which I’d been meaning to do. Again, it was not the norm. My bathroom is very small and the install was tougher than most. I know this because this isn’t my first property/replacement. They did a great job and, again, were very friendly and professional. I’ve finally found my go-to plumbers.

My AC went out and I had to find an HVAC service ASAP. I have been burned by other companies so I put my trust based on recent reviews with Caffi. I also chose them because they were open earlier than most of my other choices. From the first person I spoke with to the technicians coming out, I cannot compliment Caffi enough! They fixed the problem and charged me well under what I thought I had to spend. I highly recommend them and will be using them again! A+ service which is extremely hard to find these days!

I have been a satisfied customer of Caffi Plumbing for 25 years (two houses!) and today was no exception. While no one loves paying for plumbing emergencies, I always know that Caffi’s work will be excellent and the prices fair. The service staff are always very professional, polite, knowledgeable, and friendly.

Brian and Caesar did a great job. They cleared a drain blockage that a previous plumber could not. They worked well together and had the right tools for the job. They cleaned up as they went, while testing the repair, and after they were finished. These guys were both very professional. They took care of the problem, minimized the impact, and took care of their tools. They kept me informed while they were working and gave me suggestions to keep the drain running well in the future. Caffi will be my first call the next time I have a plumbing issue, installation, or question. One additional note - I don't use QR codes, but I made and exception for Brian and Caesar (after validating the link). The service was that good!

Brian was prompt (atypical for most services) informative (he provided a full explanation of what he would do and why; lepra me informed throughout the process) and efficient. I have used Caffi before and Brian libre up to the ir high standards. Others may be a bit cheaper, but the quality of their work is well worth it.

William and Luis were great! Caffi was able to resolve a 1 month old issue with our mini split outdoor unit, that our other HVAC company couldn’t complete. The whole experience was five stars, starting from the initial phone call, all the way to the final payment, which by the way was reasonable. Can’t thank Caffi enough.

Robert of Caffi Plumbing is fantastic! He arrived early (but called first to see if it was convenient). He was beyond professional, knowledgeable, and courteous. Recommend him HIGHLY if you’re looking for a reliable plumber. He’s the gold standard!!

Caffi did a great job when my 3-year old water heater started leaking — contacting the manufacturer and arranging for a a replacement under the warranty. Johnatan C and Martin P were pleasant, clear about what they were doing, quick in removing the old heater and installing the old one, and very careful about the floor and walls as they moved the tanks down from and up to the third-floor utility room.

10 out of 10 experience with Caffi. Needed some tankless hot water heater maintenance, scheduling was easy, plumber was very prompt, super professional, explained everything with pictures of what he had done. Will be using them again and recommending them.

I have used Caffi services for many years and have always been pleased. Today my technician was Brian, who replaced a leaking gas valve. He was very knowledgeable and professional. I am especially impressed by his willingness to figure out the pilot light system for my ancient Magic Chef oven. He was very patient, and he did an excellent job. I am so grateful for his helpful support.

Brian Gonzalez is a terrific service technician. He was punctual, polite, and professional. He completed the work quickly and accurately. Caffi has always employed top talent and Brian embodies that reputation.

I cannot say enough about Brian Mojica from Caffi Services. He is very professional, kind, polite and does an Excellent job. He cleaned up after the job and took all the old parts and boxes. I would highly recommend him.

We needed to replace the faucets for four sinks since the manufacturer no longer arrived the parts. A neighbor recommended Caffi Services and they handled everything very smoothly and professionally. Brian Gonzalez, the Service Tech, was on time and prepared for what turned out to be a more challenging job than anticipated. Two old faucets were very badly corroded and very difficult to remove. But Brian persevered and got the job done.

Brian G and Martin L were completely professional and pleasant while installing a new toilet and scoping the line for blockage. Also, were agreeable to add on the task of transferring and installing a toilet seat. They left their work areas clean. Thanks for the great job. Brian and Jonathan did an excellent job repairing the water valves for our shower. All options for repair and possible replacement were explained, including cost. They were very professional. Truly appreciated how clean they left their work area.

We are grateful for the service our family has had from Caffi for the past 20 years. We have used them for HVAC as well as plumbing and they are very responsive to issues that need immediate scheduling, are extremely professional, courteous and they clean up the work areas nicely. Brian has fit us into their tight schedule more than once and we thank you!

Great service from a trusted contractor. Thanks for getting me up and running again so quickly and for explaining it all to me.

I have used Caffi many times to do various work, from changing the water heater tank to fixing issues with the HVAC unit. What I like about them is their attention to detail and professionalism. All the technicians I have dealt with have been helpful and knowledgeable. I never felt they wanted to push something to make more money. They are also very organized while working, which I can appreciate tremendously.

The company employees are very professional and aware of how to assist with any questions. They arrived promptly and did the work with no issues. Thank you so much for taking care with your work and completing the job.

10 out of 10 experience with Caffi. Needed some tankless hot water heater maintenance, scheduling was easy, plumber was very prompt, super professional, explained everything with pictures of what he had done. Will be using them again and recommending them.

Brian - the technician - showed up early after contacting me to let me know he was enroute. Super friendly and knowledgeable Assessed the job and completed it as efficiently and effectively and one could expect He then cleaned up and left a satisfied client I’ve been with Caffi for about 20 years They continue to impress

Caffi has provided plumbing services at my home in Arlington for thirty years. They are dependable and do quality work!

The service today was great (despite the bad news that I need a new system). William the tech was very efficient and competent and answered my many questions with great patience!

Great experiences from day one. Friendly and caring and quick and expert response to a variety of issues. They knew when something required immediate attention and acted accordingly. They were outstanding in their action to immediately replace my water heater that stopped working. I have a great deal of confidence in their technician Robert.

Thanks to Oscar & Brian! We can always count on Caffi.

Caffi has the nicest and most professional team. They’re knowledgeable and always provide excellent service. Our plumbing need was taken care of quickly and affordably! Thanks!